Effective Date: [9/15/2026]

[Element Education] respects the privacy of parents, guardians, students, employees, and other members of our school community. This SMS Privacy Policy explains how information is handled when you choose to receive text messages from [Element Education] through Microsoft Teams Phone.

1. Information We Collect

When you opt in to receive SMS messages, we may collect and maintain information such as:

  • Your mobile phone number

  • Your name and/or contact information

  • Your SMS opt-in or consent information

  • The date and time of your opt-in

  • Text messages exchanged with authorized school staff

  • Information necessary to provide technical support and manage the SMS service

2. How We Use Your Information

We use this information to provide and manage school-related text communications, including:

  • Classroom and educational updates

  • School reminders and announcements

  • Information regarding meetings or school activities

  • Communication between teachers and parents/guardians regarding school-related matters

  • Responding to requests for assistance

  • Managing and supporting the Microsoft Teams Phone SMS service

We do not use SMS information for advertising or unrelated commercial purposes.

3. Mobile Information and Opt-In Data

Your mobile phone number, SMS opt-in information, and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with third parties for marketing purposes.

Information may be shared with Microsoft, telecommunications providers, and other service providers when necessary to provide, maintain, secure, or support the SMS service.

4. Student and Family Privacy

[Element Education] expects all communications involving students and families to be handled in accordance with applicable district policies and privacy requirements.

Teachers and staff are expected to use approved communication channels and to avoid including sensitive or confidential student information in SMS messages when another approved, more secure method of communication is required.

5. Message Records

Text communications conducted through district-provided systems may be retained, monitored, or disclosed as required by applicable law, district policy, records-retention requirements, or legitimate administrative and legal purposes.

6. Opting Out

You may stop receiving SMS messages by replying STOP to the applicable school or teacher phone number.

After receiving an opt-out request, no further messages will be sent from that number unless you subsequently provide appropriate consent to resume communication.

You may also contact [IT/COMMUNICATIONS EMAIL] for assistance with SMS preferences.

7. Help

For assistance with the SMS service, reply HELP to the applicable number or contact:

[Technology Department]
Email: [support@myelement.org]
Phone: [760-743-7880]

8. Message Frequency and Charges

Message frequency varies based on school-related communication needs and interactions with teachers or school staff.

Message and data rates may apply. Your mobile carrier may charge you according to your mobile service plan.

9. Changes to This Policy

[School District Name] may update this SMS Privacy Policy when necessary to reflect changes to the SMS program, district practices, technology, or applicable requirements. The current version will be made available at:

[PRIVACY POLICY URL]

10. Contact Us

If you have questions about this Privacy Policy or the school's SMS communication program, please contact:

[Element Education]
[Technology Department]
[support@myelement.org]
[760-743-7880]
[www.myelement.org]